Pal’s Sudden Service, one of America’s leading quick-service restaurant chains, is the first restaurant chain in the country to earn the Malcolm Baldrige National Quality Award. Incredible food, lightning-fast drive thrus, and personalized service make a visit to a Pal’s in northeast TN or southwest VA a one-of-a-kind experience.
Their commitment to quality and excellence draws companies from a variety of industries around the world to come study their tactics at the Pal’s Business Excellent Institute, and a Harvard article recently stated, “With an emphasis on process control, zero errors, and extensive employee training and engagement, Pal’s has been able to achieve excellent performance in an extremely competitive industry.”
That emphasis on quality control and employee engagement is carried through every aspect of their processes, including hiring – which starts with their Online Application. That’s why Intellithought partnered with Pal’s to develop a custom digital application that is easy for users to fill out and captures all of the information Pal’s needs to make hiring decisions and continue the hiring process.