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IT Services in Kingsport, TN – Phoenix Protects

Protect Your Data  Call Us Now

Proactive IT Services in Kingsport,
Here for Your Business

With Phoenix, you get proactive IT services in Kingsport that identify and resolve issues before they disrupt your operations – saving your business both time and money. Intellithought has been helping businesses with IT services since 1997.

Phoenix is our three-tier IT services for monitoring, maintenance, and backup service designed to keep your business technology running at peak performance. Many companies rely on a traditional “break/fix” model, only calling for help when problems occur. This reactive approach often leads to unexpected costs, frustrating downtime, and lost productivity.

Monitoring & Maintenance

Our Kingsport IT support team continuously monitors your systems for performance issues, security threats, and hardware health. If a problem is detected, we act immediately to prevent it from becoming a major disruption. Regular maintenance ensures your network, servers, and workstations stay optimized and secure.

IT Services KingsportPhoenix logo

Why Choose Intellithought’s
Phoenix for IT Services?

  • Proactive protection to stop problems before they start
  • Local support team based in Kingsport, TN
  • Customizable service plans to fit your business needs
  • Predictable monthly costs without surprise repair bills
  • Enhanced security to protect against cyber threats

1 – Monitoring

A robust offering of tools & services to protect & monitor your systems & data

Managed Antivirus / Malware

Your antivirus and malware solutions will always be up to date with no effort from you or your staff.

Web Filtering

Set controls on what web content is accessible via your servers to minimize threats due to employee error.

Real-Time Monitoring

We watch your systems in real-time to catch and address threats before any damage is done.

Monthly Reports

We’ll provide you with monthly reports containing valuable insights on the status of your systems and data.

2 – Maintenance

Keeping systems current and addressing issues before they become problems

Proactive Maintenance

We proactively address potential threats before they have a chance to disrupt your data and systems. This does not include software/hardware upgrades and replacements.

Remote Support

We can fix many problems on your computer or server without stepping foot into your office. This lowers your support costs and allows you to get back to work faster.

Critical Updates Installation

When critical updates that affect your devices are released, we take care of them so you don’t have to.

Active Alerts

These alerts let us know when problems arise so we can make a plan to address them.

3 – Backups

Providing recovery from mistakes & disasters

Nightly Cloud Backups

Intellithought will work with your organization to implement regular backups in the event of a disaster, accident, or system failure.

Disaster Recovery

Intellithought will create recovery response strategies to ensure your business will operate efficiently and effectively in any scenario and keep a multi-day history of your backups.

Phoenix is available for Macs, PCs, & Windows servers.

Phoenix Desktop
$54 
per Month
  • Remote Monitoring
  • Preventative Maintenance
  • Anti-Virus
  • Managed Updates
  • Security Patches 
  • Active Alerts
Get Started
*Nightly Cloud Backups (up to 100 GB) $10 monthly per computer.
Phoenix VM
$76 
per Month
  • Remote Monitoring
  • Preventative Maintenance
  • Anti-Virus
  • Managed Updates
  • Security Patches
  • Active Alerts
Get Started
*Nightly Cloud Backups (up to 100 GB) $10 monthly per VM
Phoenix Server
$98 
per Month
  • Remote Monitoring
  • Preventative Mainenance
  • Anti-Virus
  • Managed Updates
  • Security Patches
  • Active Alerts
Get Started
*Nightly Cloud Backups included. Router, Firewall and Switch support available at $12 per device
Protect Your Data Call Us Now